Author: | Astanyx <[email protected]> | |
Date: | 5/28/2010 7:25:56 AM | |
Subject: | RE: Spiceworks/Other ticketing-tracking system | |
We generally use free open source stuff for pretty much everything. I think we are using RT (I think thats the name anyways!) for our ticket tracker at work, I dunno if its lightweight but it seems to work pretty good for the large amount of data we have. I work at an ISP so it tracks all our sales, tech support etc tickets. |