Author: Astanyx <mawarren@cogeco.ca>     Reply to Message
Date: 5/28/2010 7:25:56 AM
Subject: RE: Spiceworks/Other ticketing-tracking system

We generally use free open source stuff for pretty much everything.

I think we are using RT (I think thats the name anyways!) for our ticket tracker at work, I dunno if its lightweight but it seems to work pretty good for the large amount of data we have.

I work at an ISP so it tracks all our sales, tech support etc tickets.
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